Search results for "ISO 9001"
showing 4 items of 4 documents
Exploring hospital certification processes from the certification body’s perspective – a qualitative study
2020
Abstract Background Hospital certification is an external assessment mechanism to assure quality and safety systems. Auditors representing the certification body play a key role in certification processes, as they perform the assessment activities and interact with the involved healthcare organizations. There is limited knowledge about the approaches and methods that auditors use, such as role repertoire, conduct, and assessment practice. The purpose of this study was to explore auditors’ practice in hospital certification processes, guided by the following research questions: What styles do auditors apply in hospital certification processes, and how do auditors perceive their role in hospi…
Certification as support for resilience? Behind the curtains of a certification body — a qualitative study
2020
AbstractBackgroundCertification in healthcare often involves independent private sector bodies performing legally required or voluntary external assurance activities. These certification practices are embedded in international standards founded in traditional beliefs about rational and predictable processes for quality and safety improvement. Certification can affect organizational and cultural changes, support collaboration and encourage improvement that may be conducive to resilient performance. This study explores whether ISO 9001 quality management system certification can support resilience in healthcare, by looking at characteristics in the objectives, methods, and practice of certifi…
Implementation of Quality Management System ISO 9001 in the World and Its Strategic Necessity
2012
AbstractOver past 60 years quality management has shown it's importance in increasing competitiveness of companies and economies. The aim of this paper is to review implementation process of the most popular and effective quality management system ISO 9001 in the world and identify it's strategic necessity. This paper is divided into three parts. In the first part author introduces quality management as important part of economies competitiveness thru Global Competitiveness report. In the second part author examines benefits and strategic importance of quality management systems from perspectives of company. And in the third part author views a situation of ISO 9001 quality management syste…
Standartizācija kā līdzeklis tulkošanas pakalpojumu kvalitātes uzlabošanai
2015
Šī darba pētījuma objekts ir standarti, kuri attiecas uz tulkošanas nozari. Šī darba mērķis ir analizēt to lomu tulkošanas pakalpojumu kvalitātes uzlabošanas procesā. Eiropas Savienības standarts EN 15038 "Tulkošanas pakalpojumi. Pakalpojumu kvalitātes prasības" ir pirmais Eiropas tulkošanas pakalpojumu nozares standarts. Standarts ietver tulkošanas procesu un visus citus attiecīgos aspektus, kuri ir iesaistīti tulkošanas pakalpojumu sniegšanā, ekstralingvistiskajā un intralingvistiskajā līmenī. Teorētiskajā daļā ir izskatīta kvalitātes jēdziena definīcija un tās svarīgums uzņēmējdarbībā. Autors pēta standartizācijas procesu un tā sniegto labumu. Darbā uzmanība ir pievērsta arī tulkojuma kv…